Part compatibility
Send the VIN, OE or OEM number, photographs of the existing part and label, and the vehicle make, model, year, engine and transmission details.
Check part compatibility →EnoParts customer support
Help Centre
Find information about compatibility, orders, payment, delivery, tracking and returns for Korean used and remanufactured parts.
Orders & payment
Direct orders can be paid by EUR or PLN bank transfer. Marketplace orders use the payment system of Allegro, eBay.de or Ovoko. PayU is coming soon.
Ask about orders & payment →Delivery & tracking
Orders and tracking numbers are managed through BaseLinker. Some heavy, palletised or freight shipments may not provide real-time tracking.
Ask about delivery & tracking →Returns & refunds
Eligible EU consumers may notify us of withdrawal within 14 days after receiving the goods. Contact us before sending any return.
Products in a return request are reviewed separately. Check the decision and any refusal reason in your account. Wait for the final decision and return only approved items.
Ask about returns & refunds →Used & remanufactured parts
Used parts may show normal differences in appearance, wear and condition. Remanufactured parts should be installed and checked by a qualified workshop.
Ask about part condition →Delivery problems
For damage, missing items or incorrect delivery, keep the packaging and send the order number, shipping-label photo and clear photographs of the item.
Report a delivery problem →B2B customer support
We support automotive businesses, workshops and parts dealers with quotations, Proforma Invoices, larger orders and separate delivery arrangements.
B2B sales enquiry →Still need help?
Contact our sales team
Include your order number, part number and vehicle information when you contact our sales team.
